Payments & Billing Policy
Thank you for shopping with Slaul. This Payments & Billing Policy explains our accepted payment methods, billing practices, and the security measures used to process payments on our website. Please review this information before placing an order.
1. Accepted Payment Methods
We accept secure payments through Shopify Payments. The following payment methods are currently supported:
- Credit & Debit Cards: Visa, MasterCard, American Express, UnionPay
- Digital Wallets: Apple Pay, Google Pay, Shop Pay
Please note that we do not accept PayPal, personal checks, cash, or money orders at this time.
2. Payment Security
All payments are processed securely through Shopify Payments. Shopify Payments is certified as Level 1 PCI DSS compliant. Payment data is encrypted using Secure Sockets Layer (SSL) technology during transmission.
For security reasons, Slaul does not store or have access to your full credit or debit card information.
3. Billing & Taxes
Pricing Transparency: All prices displayed on our website include applicable taxes unless otherwise stated. No additional taxes or hidden fees are added at checkout.
Billing Time: Your payment method will be charged immediately once your order is successfully placed.
Order Confirmation: After payment authorization, an automated order confirmation email will be sent to the email address provided at checkout.
4. Currency
Orders are processed in the following currencies based on the shipping destination:
- United States: USD
- Canada: CAD
5. Payment Issues
If a payment attempt is declined, please verify the following:
- The billing address matches the information on file with your card issuer
- The card has sufficient available funds
- The card is enabled for online and international transactions
If the issue continues, please contact your bank or reach out to our customer support team for assistance.
6. Contact Information
If you have any questions regarding payments or billing, you may contact us using the details below:
Store Name:Slaul
Mon - Fri: Monday–Friday, 9:00 AM–5:00 PM
Saturday–Sunday: Closed
Address: 935 Riverdale Street,West Springfield, MA 01089
Email: help@slaul.com
Phone: +1 (508) 622-0226